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your trusted partner in pet care. We believe pets are family, and our mission is to provide premium, reliable products that make their lives better. Whether it’s for playtime or comfort, Dot Pet always puts pets first.

Contact us at hello@furvanawell.com or call 469-423-7858 with your order number.

Our team will provide a return authorization and instructions.

Securely repackage your item and ship it using the provided return label (if applicable).

Once received, we’ll inspect your return and notify you of approval or rejection

Approved refunds will be processed back to your original payment method within 5–7 business days.

Please allow additional time for your bank or credit card company to post the refund.S

hipping costs are non-refundable unless the item was defective or incorrect.